Contact
Questions about an order, an ingredient, or whether Seoul Glow is right for your skin? Send us a message below or email adamguildeabuissness@gmail.com directly — both reach the same inbox.
Response time: we aim to reply within 24–48 hours on business days. A real person reads every message.
Before you write in
Where's my order? Orders are processed within 1–3 business days and typically arrive in 7–15 business days. You'll get tracking by email as soon as it ships — worth checking your spam folder if you haven't seen it.
I'd like a refund. Every order is covered by our 30-day money-back guarantee. Email us within 30 days of delivery with your order number and we'll take care of it. You don't need to post the product back.
Is it safe for my skin? The formula is designed to be gentle, but we always recommend patch testing a small area first. If you're pregnant, nursing, or being treated for a skin condition, check with a healthcare professional before starting anything new.
When you message us, including your order number wherever possible saves a round trip and gets you an answer faster.